Unmask Your Conflict Ninja: Discover The Conflict Management Style Quiz

Have you ever disagreed with a teammate about the best approach to a project? Or maybe witnessed a coworker subtly sniping at another? That, my friend, is workplace conflict—a disagreement or tension that pops up between colleagues, managers, or anyone in the office. While it might seem like a buzzkill for productivity, conflict is actually a normal part of any workplace. The key? Learning how to navigate these situations effectively. So, how do you resolve workplace conflict effectively? Here is a fun conflict management styles quiz that will help you understand different types of conflict styles and how to resolve them.

Top 20 Conflict Management Styles Quiz (With Answers)

1. What's a sign of potential conflict in the workplace?

A) Increased collaboration and teamwork

B) More open communication between colleagues

C) Increased tension and awkwardness between coworkers

D) Happier and more engaged employees

Answer: C

2. When a colleague takes credit for your work, it's best to:

A) Publicly confront them in front of everyone.

B) Quietly accept it to avoid conflict.

C) Schedule a private conversation to discuss the issue. 

D) Spread rumors about your colleague's behavior.

Answer: C

3. What's a key benefit of effectively resolving conflict in the workplace?

A) Increased employee turnover

B) Improved team productivity  

C) More office gossip

D) Decreased morale

Answer: B

4. You and your coworker disagree on the best approach to a project deadline. This is an example of what type of conflict?

A) Personality-based conflict

B) Task-based conflict  

C) Value-based conflict

D) Interpersonal conflict

Answer: B

5. A passive-aggressive email is a mature way to address a disagreement with a colleague.

A. True

B. False

Answer: B

6. A little healthy competition can actually be motivating for a team.

A. True

B. False

Answer: A

7. A good way to prevent conflict is to:

A) Avoid discussing your differences with colleagues.

B) Set clear expectations and responsibilities for tasks. 

C) Encourage gossiping about team members who work differently.

D) Discourage open communication.

Answer: B

8. When dealing with a conflict, it's important to:

A) Focus on blaming the other person.

B) Actively listen to their perspective. 

C) Resort to personal attacks.

D) Avoid any communication about the issue.

Answer: B

9. A manager who yells and criticizes their employees is likely fostering a positive work environment. 

A. True

B. False

Answer: B

10. What's NOT a healthy way to deal with conflict?

A) Assertive communication

B) Openly sharing your concerns

C) Passive-aggressive behavior  

D) Finding a solution that works for everyone

Answer: C

11. All conflict in the workplace is bad and should be avoided at all costs.

A. True

B. False

Answer: B

12. Celebrating diversity in the workplace can actually help to prevent conflict. 

A. True

B. False

Answer: A

13. A company that offers training on effective communication is likely trying to:

A) Reduce employee benefits.

B) Promote a more positive work environment. 

C) Increase employee gossip.

D) Encourage micromanagement from managers.

Answer: B

14. A passive-aggressive email is a mature way to address a disagreement with a colleague. 

A. True

B. False 

Answer: B

15. What's a key benefit of effectively resolving conflict in the workplace?

A) Increased employee turnover

B) Improved team productivity 

C) More office gossip

D) Decreased morale

Answer: B

16. A manager who values open communication and encourages diverse ideas likely has what kind of leadership style?

A) Authoritarian

B) Democratic 

C) Micromanaging

D) Laissez-faire

Answer: B

17. Effective conflict resolution can lead to stronger relationships and trust among team members.

A. True

B. False

Answer: A

18. What's the best way to resolve a misunderstanding with a colleague due to unclear communication?

A) Ignore it and hope it goes away.

B) Send a passive-aggressive email expressing your frustration.

C) Schedule a calm discussion to clarify your perspectives. 

D) Start gossiping about your colleague with other coworkers.

Answer: C

19. What's a healthy way to deal with conflict? 

A) Passive-aggressive behavior

B) Openly sharing your concerns 

C) Focusing on blaming the other person

D) Ignoring the issue altogether

Answer: B

20. Ignoring a conflict will likely:

A) Lead to a peaceful resolution.

B) Make the conflict disappear on its own.  

C) Help you avoid any uncomfortable situations.

D) Cause the conflict to fester and worsen over time. 

Answer: D

Scenario Questions With Solution

Scenario 1: Deadline Disagreements

You and your teammate have clashing styles when it comes to deadlines. You're a planner, while they thrive under pressure. This can lead to missed milestones or last-minute scrambles.

Solution:

Schedule a chat! Listen to their perspective and explain your own working style. Brainstorm solutions that combine both approaches, like setting clear milestones with wiggle room for adjustments. It allows you and your teammates to understand each other better and come to a rational decision that works in everybody’s favor.

Scenario 2: The Gossip Gremlin

You find one of your coworkers bad-mouthing another coworker behind their back. You are not sure whether you should log in and comment on it or just move away. Although it is a confidential conversation, something does not click right with you.

Solution: 

Don't participate! Just redirect the conversation to something positive or politely excuse yourself. If the gossip continues, consider reporting it to a supervisor.