Book

Accelerating Nonprofit Impact with Salesforce

This book teaches you how to configure and implement Salesforce Nonprofit Cloud, its standard functionalities, and customizations for business processes. The book provides you with real-world case studies along with best practices to augment the implementation journey and help you create tailor-made solutions for ever-evolving business needs.

Offered byPackt Logo

Difficulty Level

Intermediate

Completion Time

10h40m

Language

English

About Book

Who Is This Book For?

This book is for technical consultants, functional consultants, and Salesforce architects who are working with nonprofit organizations and want to implement different functionalities within Nonprofit Cloud and NPSP optimally for business processes and tasks in their organizations. Salesforce administrator skills and overall proficiency with Salesforce are required to get the most out of this book.

Book content

chapters 10h40m total length

Overview of Nonprofit Cloud

What is NPSP?

Tracking Impact with the Program Management Module

Automating Case Management for Better Human Services

Tracking Volunteer Impact

What Else Is Needed from the Nonprofit Cloud?

Is Change Difficult for Your Organization?

Requirements, User Stories, or Business Processes - What Is Your Organization Trying to Achieve?

Installing Nonprofit Cloud Solutions

Configuring Fundraising Features

Configuring Additional Features and Security

Declarative Tools and Modules

To Customize or Not to Customize?

Testing and Deployment Strategies

Implementing Analytics Tools for Impact

Ongoing Data Management and Best Practices

Related Resources

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