Book

Building Expert Business Solutions with Zoho CRM

Building Expert Business Solutions with Zoho CRM provides in-depth coverage of how to design and build a CRM specifically for your business needs. You will gain an understanding of how to connect your CRM to other Zoho and third-party applications and explore use cases for implementing Zoho CRM effectively to take your business to the next level.

Offered byPackt Logo

Difficulty Level

Intermediate

Completion Time

11h44m

Language

English

About Book

Who Is This Book For?

This book is for you if you’re a business manager or a business owner interested in learning how the Zoho platform can help transform your business and are looking to gain a practical understanding of how to choose an app from the vast array of Zoho products. Whether you’re new to Zoho or have basic experience and want to learn more about its features and apps, this book can help you. Expert Zoho users who want to develop custom solutions for their business will also find this book useful. Foundational knowledge of CRM concepts is expected to get the most out of this book.

Book content

chapters 11h44m total length

The Foundation Modules - Understanding the Building Blocks of Success

Leads - Getting it Right the First Time

Deals – Sales Funnels to Fuel Your Business Growth

Accounts and Contacts - The Beating Heart of Your CRM

Working with Other System and Custom Modules

Game-Changing Workflows and Automations

Essential Systems Administration

Supercharge CRM with Marketplace Extensions, Custom Functions, and Integrations

Zoho Campaigns

Zoho Forms

Zoho Survey

SalesIQ

Zoho Analytics

Zoho Creator

Building Actionable Reports and Dashboards (CRM)

Best Practices to Adopt and Evolve Your CRM

Related Resources

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