Book

Empowering Organizations with Power Virtual Agents

Power Virtual Agents allow non-developers to create solutions to automate customer interactions, relieving the pressure on front-line staff who would otherwise need to provide support for basic information. This book takes you through various business scenarios to show you how to leverage the capability of PVAs to create effective bots.

Offered by

Difficulty Level

Intermediate

Completion Time

8h12m approx.

Language

English

Certification

Not available

About Course

Book Content

chapters • 8h12m total length

1. Introducing Power Virtual Agents

2. Licensing for Power Virtual Agents

3. Building Your First Power Virtual Agent Chatbot

4. Creating a Power Virtual Agent for Your Website

5. Integrating a Power Virtual Agent into Your Website

6. Handling Authentication and Personalization

7. Building a Power Virtual Agents Application for Teams

8. Integrating the Power Virtual Agent into Teams

9. Serving Information from Various Sources

10. Power Virtual Agents Governance

11. Power Virtual Agents Best Practices

12. Power Virtual Agents Administration

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