Book

Extending Dynamics 365 Customer Engagement Apps with Low Code

This book will help you understand what tools and features are used to extend Dynamics 365 customer engagement applications using Power Platform, Power Apps, Power Automate, and Power Virtual Agents. You will gain hands-on experience while developing custom Dynamics 365 CE applications with real-world use cases and business scenarios.

Offered by

Difficulty Level

Intermediate

Completion Time

11h24m approx.

Language

English

Certification

Not available

About Course

Book Content

chapters • 11h24m total length

1. Dynamics 365 Engagement as a No-Code/Low-Code Platform

2. Extending Dynamics 365 Customer Engagement with a No-Code/Low-Code Approach

3. Extending Dynamics 365 Customer Engagement native applications

4. Building applications with Dynamics 365 Customer Engagement

5. Dynamics 365 Customer Engagement with custom embedded applications

6. Integrating Mixed Reality and Artificial Intelligence in applications

7. User Empowerment

8. Working with data

9. Integrating artificial intelligence to processes

10. Customer Faced Bots

11. Enabling bots to users

12. Reporting dashboards with Dynamics 365 Customer Engagement data

13. Embedded dashboards and reports in Dynamics 365 Customer Engagement

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