Book

Fundamentals of CRM with Dynamics 365 and Power Platform

Fundamentals of CRM with Microsoft Dynamics 365 and Power Platform is a practical guide that will take you through all the essential components of Dynamics 365. This book will show you how Dynamics 365 leverages and extends the Power Platform capabilities to build effective business solutions customized to meet your organization’s needs.

Offered byPackt Logo

Difficulty Level
Intermediate
Completion Time
21h28m approx.
Language
English
Certification
Not available

About Course

Book Content

chapters 21h28m total length

1. Getting Started with Dynamics 365
2. Dynamics 365 Platform Structure
3. Dynamics 365 Sales Application
4. Dynamics 365 Customer Service
5. Dynamics 365 Field Service
6. Dynamics 365 Project Service Automation
7. Dynamics 365 for marketing
8. Dynamics 365 customer engagement and the power platform
9. Customizing Dynamics 365
10. Building better business functionality
11. Out of the box integration capabilities
12. Custom integration capabilities
13. Core Administration Concepts

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