Fundamentals of CRM with Dynamics 365 and Power Platform
Fundamentals of CRM with Microsoft Dynamics 365 and Power Platform is a practical guide that will take you through all the essential components of Dynamics 365. This book will show you how Dynamics 365 leverages and extends the Power Platform capabilities to build effective business solutions customized to meet your organization’s needs.
Offered by
Difficulty Level
Intermediate
Completion Time
21h28m
Language
English
About Book
Who Is This Book For?
This book is for customers and project stakeholders, new functional consultants, business administration users, and project managers looking to get up and running with the latest features of Dynamics 365 and Power Platform. This guide will help non-developers become acquainted with a no-code approach to customization and configuration. A basic understanding of relational data and customer management concepts will help you get the most out of this book.
Fundamentals of CRM with Dynamics 365 and Power Platform
- About Book
- Who Is This Book For?
- Book Content
Book content
chapters • 21h28m total length
Getting Started with Dynamics 365
Dynamics 365 Platform Structure
Dynamics 365 Sales Application
Dynamics 365 Customer Service
Dynamics 365 Field Service
Dynamics 365 Project Service Automation
Dynamics 365 for marketing
Dynamics 365 customer engagement and the power platform
Customizing Dynamics 365
Building better business functionality
Out of the box integration capabilities
Custom integration capabilities
Core Administration Concepts
Related Resources
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