Implementing Microsoft Dynamics 365 Customer Engagement
Microsoft Dynamics 365 Customer Engagement is the preferred choice of CRM for large businesses. This book is for users, administrators, and consultants who wish to implement Dynamics 365 CE for their businesses. This book will guide you through new features that Dynamics 365 CE has to offer and help you implement them for organizations and clients.
Offered by
Difficulty Level
Intermediate
Completion Time
14h12m
Language
English
About Book
Who Is This Book For?
This book is for consultants, project managers, administrators, and solution architects who want to set up Microsoft Dynamics 365 Customer Engagement in their business. Although not necessary, basic knowledge of Dynamics 365 will help you get the most out of this book.
Implementing Microsoft Dynamics 365 Customer Engagement
- About Book
- Who Is This Book For?
- Book Content
Book content
chapters • 14h12m total length
Introduction to Dynamics 365 CE
Implementation Methodology
Requirement Gathering and Analysis
Prepare Functional and Technical Design Documents
Configuring Your Dynamics 365 CE Organization
Customizing Dynamics 365 CE
Extending Dynamics 365 CE
Integrating Dynamics 365 CE with Other Applications
Business Intelligence and Reporting
Testing and User Training Planning
Migration and Upgrade
Deployment and Go-Live Support
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