Book

Learning ServiceNow

ServiceNow is a powerful automation and process workflow platform that has made significant inroads into the enterprise market thanks to its robust set of features, extensibility, and ease of performing IT service and operations management. This book will help you leverage the full capabilities of the ServiceNow platform using real-world examples.

Offered byPackt Logo

Difficulty Level

Intermediate

Completion Time

11h56m

Language

English

About Book

Who Is This Book For?

This book is for IT professionals and administrators who are planning to or are already trying to implement ServiceNow in their organization for Enterprise IT service management tasks. Some familiarity with web technologies (JavaScript) would be helpful. System administration experience is necessary.

Book content

chapters 11h56m total length

The Interface

Lists and Forms

UI Customization

Understanding Data & Relationships

Tasks and Workflows

UI & Data Policies

User Administration and Security

Introduction to Scripting

The Glide API

The Client-side Glide API

Server-Side Scripting

Client-Side Scripting

Debugging Security

Pro-Tips Pocket Reference

Related Resources

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