Mastering Microsoft Dynamics 365 Customer Engagement
Microsoft has introduced a new product based on MS Dynamics CRM named MS Dynamics 365 which consists of 7 components and has extended functionality compared to any other CRM systems. It is equipped to be flexible to meet the needs of businesses. This book provides a comprehensive coverage of Dynamics 365 and helps you make your tasks much simpler.
Offered by
Difficulty Level
Intermediate
Completion Time
19h4m
Language
English
About Book
Who Is This Book For?
Mastering Microsoft Dynamics 365 Customer Engagement is for you if you have knowledge of Dynamics CRM and want to utilize the latest features of Dynamics 365. This book is also for you if you’re a skilled developer looking to move to the Microsoft stack to build business solution software. Extensive Dynamics CRM development experience will be beneficial to understand the concepts covered in this book.
Mastering Microsoft Dynamics 365 Customer Engagement
- About Book
- Who Is This Book For?
- Book Content
Book content
chapters • 19h4m total length
Working with Sales
Working with Service
Working with Marketing
Understanding the New Unified User Interface
Designing Unified Interface Apps
Customization Enhancements in Dynamics 365
Business Process Flows and Rules in Dynamics 365
Client-Side Scripting
Plugin Development with Dynamics 365
Working with the XRM Framework
Mobile Enhancements in Dynamics 365
Virtual Entities in Dynamics 365
Working with Dynamics 365 Portals
Configuration Enhancements in Dynamics 365
Analytics with Dynamics 365 (Word and Excel Templates)
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