Book

Mastering Salesforce CRM Administration

The Salesforce market is booming right now; employers have recognized the value that Salesforce experts add to an organization and want to hire them over their counterparts. This book will equip you with the tools you need to build a successful career in Salesforce administration and, moreover, it will help you crack the Advanced Admin Certification Examination.

Offered byPackt Logo

Difficulty Level
Intermediate
Completion Time
13h44m approx.
Language
English
Certification
Not available

About Course

Book Content

chapters 13h44m total length

1. A Deep Dive into the Salesforce Lightning Experience
2. Security Settings in Salesforce
3. Territory Management
4. Extending Salesforce with Custom Objects and Applications
5. Getting More Value from Sales Cloud
6. Increasing Service Agent Productivity by Using Service Cloud
7. Optimizing Business Processes with Visual Workflow and Approval Processes
8. Automating Complex Business Processes
9. Analyzing Productivity with Reports and Dashboards
10. E-mail and Mobile Administration
11. Different Ways of Deploying an Application between Environments
12. Basics of Apex and Visualforce Page

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