Book

Mastering Salesforce CRM Administration

The Salesforce market is booming right now; employers have recognized the value that Salesforce experts add to an organization and want to hire them over their counterparts. This book will equip you with the tools you need to build a successful career in Salesforce administration and, moreover, it will help you crack the Advanced Admin Certification Examination.

Offered byPackt Logo

Difficulty Level

Intermediate

Completion Time

13h44m

Language

English

About Book

Who Is This Book For?

This book is written for Salesforce admins who are looking to gain an in-depth knowledge of the Salesforce platform and grow their value in their organization. It will teach them to implement and design advanced business process automation for the benefit of their organization.

Book content

chapters 13h44m total length

A Deep Dive into the Salesforce Lightning Experience

Security Settings in Salesforce

Territory Management

Extending Salesforce with Custom Objects and Applications

Getting More Value from Sales Cloud

Increasing Service Agent Productivity by Using Service Cloud

Optimizing Business Processes with Visual Workflow and Approval Processes

Automating Complex Business Processes

Analyzing Productivity with Reports and Dashboards

E-mail and Mobile Administration

Different Ways of Deploying an Application between Environments

Basics of Apex and Visualforce Page

Related Resources

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