Mastering ServiceNow
This second edition, updated with the Helsinki version, will help you get to grips with the fundamentals of the ServiceNow platform and become a better ServiceNow System Administrator or developer. You’ll learn to leverage the power of ServiceNow to improve process visibility and access and get work done in a smarter way.
Offered by
Difficulty Level
Intermediate
Completion Time
21h52m
Language
English
About Book
Who Is This Book For?
This book is aimed at advanced ServiceNow System Administrators and developers who would like to gain greater control of ServiceNow and its architecture. The book expects you to be new to ServiceNow, but have a good grounding in internet and computing technologies, like HTML, JSON, REST and database systems. Readers should be especially familiar with JavaScript, and be keen to extend and alter the platform. With this book, they will be able to develop a new application for their company.
Mastering ServiceNow
- About Book
- Who Is This Book For?
- Book Content
Book content
chapters • 21h52m total length
ServiceNow Foundations
Building custom applications
Server-side Control
Client-side Interaction
Getting Things Done with Tasks and Service Management
Events, Notifications, and Reporting
Exchanging Data – Import Sets, Web Services, and Other Integrations
Securing Applications and Data
Diagnosing ServiceNow – Knowing What is Going on
Moving It with Clones, Update Sets, and Upgrades
Making ServiceNow Beautiful with CMS and Jelly and the Service Portal
Related Resources
Access Ready-to-Use Books for Free!
Get instant access to a library of pre-built books—free trial, no credit card required. Start training your team in minutes!