Book

Mastering ServiceNow

This second edition, updated with the Helsinki version, will help you get to grips with the fundamentals of the ServiceNow platform and become a better ServiceNow System Administrator or developer. You’ll learn to leverage the power of ServiceNow to improve process visibility and access and get work done in a smarter way.

Offered byPackt Logo

Difficulty Level
Intermediate
Completion Time
21h52m approx.
Language
English
Certification
Not available

About Course

Book Content

chapters 21h52m total length

1. ServiceNow Foundations
2. Building custom applications
3. Server-side Control
4. Client-side Interaction
5. Getting Things Done with Tasks and Service Management
6. Events, Notifications, and Reporting
7. Exchanging Data – Import Sets, Web Services, and Other Integrations
8. Securing Applications and Data
9. Diagnosing ServiceNow – Knowing What is Going on
10. Moving It with Clones, Update Sets, and Upgrades
11. Making ServiceNow Beautiful with CMS and Jelly and the Service Portal

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