Oracle CX Cloud Suite
Oracle CX Cloud Suite helps companies leverage customer experience to differentiate, innovate, and improve business results. It is the most integrated, and extensible customer experience solution available. With this comprehensive guide to implementing Oracle CX Cloud, administrators of all levels can easily acquire knowledge of the platform.
Offered by
Difficulty Level
Intermediate
Completion Time
8h28m
Language
English
About Book
Who Is This Book For?
This book is for administrators who want to develop and strengthen their Oracle CX Cloud Suite skills in the areas of configuration and system management. Whether you are a new administrator or an experienced professional, this book will enhance your understanding of the new Oracle CX features.
Oracle CX Cloud Suite
- About Book
- Who Is This Book For?
- Book Content
Book content
chapters • 8h28m total length
King is dead, long live the king
Overview of products
CX Solution Architecture
Analysis AS-IS, TO-BE
Adopting the strategy, organizational changes
Organizing and conducting implementation project
Scenarios and deployments
Case study Oracle CX cloud – Telco
Related Resources
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