Book

Salesforce CRM Admin Cookbook

Salesforce CRM is a market-leading customer relationship management (CRM) application that is accessed over the internet. This application greatly enhances a company's sales performance, improves customer satisfaction, and provides a robust customer relationship management system for an organization. For optimum performance of the system, there are a lot of things for you as the Salesforce administrator to know and tackle, but there isn't a single book that focuses on the administrative aspects of Salesforce CRM.

Offered byPackt Logo

Difficulty Level

Intermediate

Completion Time

11h56m

Language

English

About Book

Who Is This Book For?

If you are a system administrator interested in developing and enhancing your skills with data management, process automation and security enhancements with SalesforceCRM, then this book is for you. Some basic understanding of SalesforceCRM and system administration knowledge would be needed.

Book content

chapters 11h56m total length

Home is where the heart is…

Making a Picture Paint a Thousand Words...

Automating Salesforce CRM

Improving Data Quality in Salesforce CRM

Implementing Approval Processes

Productivity Tools for Superusers and Advanced Administration

Extending Lightning Experience Record Pages

Advanced Admin - Creating a "Search before Create" Lightning component

Related Resources

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