Book

Salesforce CRM - The Definitive Admin Handbook

Salesforce CRM: The Definitive Admin Handbook is the complete guide to implementing Salesforce CRM. With this comprehensive guide to implementing Salesforce CRM, administrators of all levels can easily acquire deep knowledge of the platform. This book will show you how to get maximum benefit from this exciting product.

Offered byPackt Logo

Difficulty Level
Intermediate
Completion Time
26h4m approx.
Language
English
Certification
Not available

About Course

Book Content

chapters 26h4m total length

1. Setting up Salesforce CRM and the Organization company profile
2. Managing users and controlling system access
3. Configuring Objects and Apps
4. Securing access to data
5. Managing data in Salesforce CRM
6. Generating data analytics with reports and dashboards
7. Implementing Business Processes in Salesforce CRM
8. Core Business Functionality in Salesforce CRM
9. Extending and enhancing Salesforce CRM
10. Administering the mobile features of Salesforce CRM
11. Lightning Experience
12. Einstein Analytics
13. Studying for the certified administrator exam

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