Book

Salesforce CRM - The Definitive Admin Handbook

Salesforce CRM: The Definitive Admin Handbook is the complete guide to implementing Salesforce CRM. With this comprehensive guide to implementing Salesforce CRM, administrators of all levels can easily acquire deep knowledge of the platform. This book will show you how to get maximum benefit from this exciting product.

Offered byPackt Logo

Difficulty Level

Intermediate

Completion Time

26h4m

Language

English

About Book

Who Is This Book For?

This book is for administrators who want to develop and strengthen their Salesforce CRM skills in the areas of configuration and system management. Whether you are a new or experienced professional, this book will enhance your knowledge and understanding of Salesforce CRM features.

Book content

chapters 26h4m total length

Setting up Salesforce CRM and the Organization company profile

Managing users and controlling system access

Configuring Objects and Apps

Securing access to data

Managing data in Salesforce CRM

Generating data analytics with reports and dashboards

Implementing Business Processes in Salesforce CRM

Core Business Functionality in Salesforce CRM

Extending and enhancing Salesforce CRM

Administering the mobile features of Salesforce CRM

Lightning Experience

Einstein Analytics

Studying for the certified administrator exam

Related Resources

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