Book Content
chapters • 10h4m total length
1. Product Information Document
2. Creating a Vision for Your Salesforce Project
3. Defining the Nature of Your Salesforce Project
4. Determining How to Deliver Your Salesforce Project
5. Securing Funding and Engaging with Salesforce and Implementation Partners
6. Common Issues to Avoid in the Pre-Development Phase
7. Detailing the Scope and Design of Your Initial Release
8. Building and Testing Your Initial Release
9. Common Issues to Avoid in the Development Phase
10. Deploying Your Release and Migrating Data to Production
11. Communicating, Training, and Supporting to Drive Adoption
12. Common Issues to Avoid in the Roll-Out Phase
13. Evolving Your Salesforce Org and DevOps Capabilities
14. Managing Your Salesforce Data to Harvest the Fruits of Customer 360
15. Common Issues to Avoid in the Continuous Improvement Phase
