Book

ServiceNow IT Operations Management

ServiceNow ITOM enables infrastructure and processes to be managed in a highly automated manner. It contains various segments that ensure its applications and enterprise infrastructures are optimized for high performance and helps in creating a lean and agile organization through service?level visibility and automation.

Offered byPackt Logo

Difficulty Level

Intermediate

Completion Time

8h52m

Language

English

About Book

Who Is This Book For?

The book is aimed at System administrators, IT operations and IT managers who plan to implement ServiceNow IT Operations Management for their organization. They have no knowledge of ServiceNow ITOM.

Book content

chapters 8h52m total length

Introduction to IT Operations Management in ServiceNow

MID Server Essentials

Configuration Management Using ServiceNow Discovery

Creating and Managing Dependency Views

Cloud Management

Automation Using ServiceNow Orchestration

Exploring Service Mapping

Monitoring Using Event Management

Related Resources

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