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ServiceNow IT Operations Management

ServiceNow ITOM enables infrastructure and processes to be managed in a highly automated manner. It contains various segments that ensure its applications and enterprise infrastructures are optimized for high performance and helps in creating a lean and agile organization through service?level visibility and automation.

Offered by

Difficulty Level

Intermediate

Completion Time

8h52m approx.

Language

English

Certification

Not available

About Course

Book Content

chapters • 8h52m total length

1. Introduction to IT Operations Management in ServiceNow

2. MID Server Essentials

3. Configuration Management Using ServiceNow Discovery

4. Creating and Managing Dependency Views

5. Cloud Management

6. Automation Using ServiceNow Orchestration

7. Exploring Service Mapping

8. Monitoring Using Event Management

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