Book

User Experience Mapping

Do you want to create better products and innovative solutions? User experience maps will help you understand users, gain strategic insights, and improve communication with stakeholders. Maps can also champion user-centricity within the organization Two advanced mapping techniques will be revealed for the first time in print, the behavioural change map, and the 4D UX map. You will also explore user story maps, task models and journey maps. You will create wireflows, mental model maps, ecosystem maps and solution maps. In this book, the author will show you how to use insights from real users to create and improve your maps and your product. Start mapping your products now to change your users’ lives!

Offered byPackt Logo

Difficulty Level

Intermediate

Completion Time

11h44m

Language

English

About Book

Who Is This Book For?

This book is for product managers, service managers, and designers who are keen on learning user experience mapping techniques

Book content

chapters 11h44m total length

How UX mapping will change your (users’) life?

User story map: Requirements by collaboration and sticky notes

Journey map: understand your users

Wireflows: plan your product

Remote and lab tests for map creation

Solution mapping based on user insights

Mental Model Map: modelling the mind

Behavioural Change Map: influencing user behaviour

The 4D UX Map: Putting it all together

Ecosystem map: a holistic overview of all interactions

Kaizen Mapping: UX maps in agile product management

Related Resources

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