Course

Become a Kano Analysis Specialist

Kano Analysis is a unique tool that has a structured approach to understand the customer requirements, translate those needs/requirements into specific categories, and prioritize them. This tool is extensively used by Six Sigma Green Belts and Black Belts in their Lean Six Sigma projects. Kano Analysis is most effective in the Define Phase of any Six Sigma Green Belt or a Six Sigma Black Belt project.

Offered byPackt Logo

Difficulty Level

Intermediate

Completion Time

46m

Language

English

About Course

Who Is This Course For?

This course is for Six Sigma White Belts, Yellow Belts, Green Belts, and Black Belts, Lean specialists, process improvement experts, individuals who deal with client/customers, individuals involved in designing products or services for their customers, employees of manufacturing or service organizations, and newbies who are looking to seek a job and begin their careers.

Course content

lessons 46m total length

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