Book

Learning ServiceNow

ServiceNow is a powerful IT service management and automation platform that has made significant inroads in the Enterprise market due to its robust set of features and capabilities. This book will help you get started as a ServiceNow developer or administrator, and leverage the full capabilities of the ServiceNow platform through real-world examples.

Offered byPackt Logo

Difficulty Level

Intermediate

Completion Time

12h56m

Language

English

About Book

Who Is This Book For?

This book is for IT professionals and administrators who are planning to or are already trying to implement ServiceNow in their organization for Enterprise IT service management tasks. Some familiarity with web technologies (JavaScript) would be helpful. Prior ServiceNow experience is not necessary.

Book content

chapters 12h56m total length

The Interface

Lists and Forms

UI Customization

Understanding Data and Relationships

Tasks and Workflows

UI and Data Policies

User Administration and Security

Introduction to Scripting

The Server-side Glide API

The Client-Side Glide API

Server-side Scripting

Client-side Scripting

Service Portal scripting

Debugging

Pro Tips

Related Resources

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